** All Products are intended for research use only, not for human consumption or veterinary use **
Shipping Policy
- Shipping
Orders placed before 2pm est M-F will be shipped same business day. Orders placed Saturday or Sunday will be shipped next business day. You will be notified by email your tracking number and what courier.
Return Policy
- Damaged in transit
If a vial arrives broken, leaking, or with a compromised seal, email a photo of the package and the affected vials. We’ll ship a replacement on our courier account at no charge.
Window – 7 days from delivery
- Wrong Item Shipped
If you receive the wrong product or quantity, contact us and we’ll send the correct item with a pre-paid return label for the original.
Window – 7 days from delivery
- Order Cancellations
Orders may be cancelled for a full refund before a shipping label is created. Once a label has been generated, the order can no longer be cancelled and our damaged or incorrect item policies will apply.